Terms and Conditions

1. Acceptance of Terms

Welcome to Jizki Voyages. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or services. We reserve the right to refuse service to anyone for any reason at any time.

2. Definitions

For the purposes of these Terms:

• "Company" (referred to as "we", "us", or "our") means Jizki Voyages
• "User" (referred to as "you" or "your") means any person accessing or using our website
• "Website" means jizkivoyages.com and all associated pages and services
• "Products" means camping equipment and outdoor gear offered for sale
• "Services" means all services provided through our website
• "Content" means text, images, videos, and other materials on our website

3. Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree to use the website in accordance with all applicable laws and regulations.

Age Requirement

You must be at least 18 years old to make purchases on our website. If you are under 18, you may use our website only with the involvement and consent of a parent or guardian.

Accuracy of Information

You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account information.

4. User Accounts

While you can browse our website without creating an account, certain features may require registration. When creating an account, you agree to:

• Provide accurate and truthful information
• Keep your account information updated
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraudulent activity.

Pricing

All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We are not responsible for pricing errors on our website.

Payment Methods

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Bank transfers (for large orders)

Payment Processing

Payment is processed at the time of order placement. Your payment information is processed securely through third-party payment processors. We do not store your complete credit card information on our servers.

6. Shipping and Delivery

Shipping Areas

We ship to most countries within Europe and selected international destinations. Shipping restrictions may apply to certain products or locations.

Delivery Times

Estimated delivery times:

• Standard shipping: 5-7 business days
• Express shipping: 2-3 business days
• International shipping: 7-14 business days

Shipping Costs

Shipping costs are calculated based on the destination, weight, and size of your order. Free shipping is available for orders over €50 within our standard shipping areas.

Risk of Loss

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.

7. Returns and Refunds

Return Policy

We offer a 30-day return policy for most products. To be eligible for a return, items must be:

• In original condition with all tags attached
• Unused and undamaged
• In original packaging
• Accompanied by proof of purchase

Return Process

To initiate a return, contact our customer service team within 30 days of delivery. We will provide return instructions and a return authorization number if applicable.

Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for different sizes or colors of the same product, subject to availability. Contact our customer service team to arrange an exchange.

8. Intellectual Property

The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Jizki Voyages and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission. You may use our website for personal, non-commercial purposes only.

Product names, logos, and brands are the property of their respective owners and are used for identification purposes only.

9. Prohibited Uses

You may not use our website for any of the following purposes:

• Any unlawful purpose or to solicit unlawful acts
• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Infringing upon or violating intellectual property rights
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
• Submitting false or misleading information
• Uploading or transmitting viruses or malicious code
• Collecting or tracking personal information of others
• Spamming, phishing, or similar activities
• Using automated systems to access the website

10. Disclaimers

The information on our website is provided on an "as is" basis. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or products.

We do not warrant that the website will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant the results that may be obtained from the use of the website.

Your use of our website and products is at your own risk. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

In no event shall Jizki Voyages, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, punitive, consequential, or special damages arising from your use of the website or products.

Our total liability to you for any damages, losses, and causes of action shall not exceed the amount paid by you for the specific product or service that gave rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.

Your continued use of our website after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

If you do not agree to the modified Terms, you must stop using our website and services.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

For general inquiries, please use our contact form or call our customer service line.